Terms of Service

These Terms govern your use of the Highlandserenitystay website and any service, reservation or experience arranged through it.

Last updated: 2026-07-13

1. Acceptance of Terms

By accessing or using this website you agree to be bound by these Terms. If you do not agree, please refrain from using the site.

2. Age requirement

This website and our resort are intended for adult guests aged 18 and over only. By confirming your age on the entry page you represent that this is the case. We may request photographic identification on arrival.

3. Reservations and payment

• All reservations are subject to availability and confirmation.
• Prices are quoted in EUR and include statutory VAT where applicable; city tax and gratuities may be additional.
• A valid credit card is required to guarantee a reservation. Full payment is taken on departure unless otherwise agreed.

4. Cancellation

Reservations may be cancelled without charge up to fourteen (14) days before arrival. Within fourteen days the first night is charged; no-shows are charged for the full stay. Best Available Rates may be cancelled until 48 hours before arrival. We strongly recommend travel insurance.

5. Conduct of guests

We reserve the right to refuse service or end a stay where a guest endangers staff or other guests, damages property, fails to comply with our gaming rules, or otherwise violates reasonable rules of conduct.

6. Gaming

Gaming on our property is regulated by International law and is available only to guests aged 18 and over. We encourage responsible gaming; self-exclusion and limits can be arranged at any time with our gaming host.

7. Liability

We exercise all reasonable care to provide a safe environment. Our liability is limited to the maximum extent permitted by applicable law. We are not liable for valuables that are not deposited in the in-room safe or hotel safe.

8. Intellectual property

All content on this website (text, images, logos, design) belongs to Highlandserenitystay or its licensors and is protected by copyright, trademark and other intellectual-property laws.

9. External links

This website may include links to third-party websites. We are not liable for the content or practices of those websites.

10. Governing law

These Terms are governed by the law of International. Disputes are subject to the exclusive jurisdiction of the competent courts of Cannes.

11. Contact

Questions about these Terms can be sent to [email protected].